Operational Authority / RTP, NC

Precision IT logistics for healthcare & manufacturing.

Every employee gets a fully configured laptop on day one. Our offboarding workflow is built to recover up to 90% of remote devices, and your fleet is staged inside a 17,000 sq ft HIPAA-aligned, NIST 800-171 facility in Research Triangle Park.

Recovery Target

90%

Facility Size

17KSQ FT

Compliance

HIPAA + NIST 800-171

Node.RTP HIPAA-compliant facility bay with organized hardware bins

The hardware lifecycle, automated.

HRIS-driven workflows move physical logistics at the speed of software.

01 / Provision

Day-One Ready

Role-based gold images, BIOS lockdown, peripherals kitted and serialized before the device leaves our floor.

02 / Deploy

White-Glove Deployment

Zero-touch deployment without burdening internal IT. Direct-to-employee shipping for remote hires with secure packaging, tracking, and delivery confirmation. Bench delivery and staging for HMIs and endpoints placed directly onto active manufacturing lines—built for distributed teams, production environments, and day-one readiness at scale.

03 / Recover

Up to 90% Asset Recovery Target

Automated offboarding with predictable results. Pre-paid return kits and guided workflows are built to recover up to 90% of remote devices, with a 72-hour retrieval target. Reduce device loss, shrink offboarding timelines, and maintain chain-of-custody without manual follow-ups.

04 / Re-Stage

Secure Sanitization & Re-Imaging

Enterprise-grade sanitization for audit-ready reuse or redeployment. Devices are wiped to NIST 800-88 standards, physically inspected, and re-imaged inside a HIPAA-aligned, NIST 800-171 secure environment. Every unit exits ready for redeployment, storage, or compliant disposal.

/ Services

One operations team for every device on your floor.

Service / 01

Laptop & Desktop Provisioning

Custom OS images, MDM enrollment, and asset tagging at scale for clinical and corporate fleets.

Service / 02

HMI Logistics

Specialized handling of human-machine interfaces and industrial PCs for pharma and advanced manufacturing.

Service / 03

Remote Worker Recovery

Prepaid kits, scheduled pickups, and chase workflows built to recover up to 9 of 10 devices from departing employees.

Service / 04

Secure Storage & Staging

Climate-controlled, access-logged storage with serialized inventory tracking inside a HIPAA-aligned, NIST 800-171 compliant facility.

/ Scenarios

Built for the moments that break IT.

From PE roll-ups to quarterly refreshes, our playbooks turn high-stakes hardware events into routine operations.

Scenario / 01

OT Laptops — Healthcare

Clinical and biomed laptops, FDA-aware and HIPAA-hardened.

Carts, biomed service laptops, and imaging review workstations built for hospitals and life-sciences sites. We hold OS, browser, and Java/.NET versions to what the device manufacturer (GE Healthcare, Philips, Siemens Healthineers, Medtronic, Stryker) actually supports, and stagger Windows updates behind a clinical change window so MRI, EMR, and infusion-pump tooling don't break overnight.

  • +Vendor-validated builds for GE/Philips/Siemens Healthineers imaging consoles
  • +Locked Java, .NET, and browser stacks for Epic, Cerner, and Meditech Hyperspace
  • +Conservative patch rings tied to FDA-cleared device compatibility statements
  • +HIPAA-hardened: BitLocker, screen-lock, audit logging, and biomed asset tagging

Scenario / 02

OT Laptops — Manufacturing

Plant-floor laptops that talk to Siemens and Fanuc, not Patch Tuesday.

Engineering and maintenance laptops for shop-floor HMIs, PLC programming, and CNC tool support. We image to vendor-validated OS baselines, lock down driver and firmware versions, and run a conservative WSUS ring aligned to Siemens TIA Portal, Fanuc CNC/Roboguide, and Rockwell FactoryTalk compatibility matrices — never auto-patched into a line stoppage.

  • +Custom OT gold images: TIA Portal, Step 7, Fanuc Ladder/Roboguide, RSLogix
  • +Conservative WSUS / Intune rings validated against vendor support matrices
  • +Pinned NIC, USB, and serial drivers for PLC and CNC programming cables
  • +Purdue-aware network profiles, app allow-listing, and removable-media controls

Scenario / 03

M&A Integration

Private equity acquisitions, deployed at velocity.

Custom gold images per portfolio company, mass re-imaging, and coordinated cutovers. We stage thousands of devices for Day-1 close and ship to acquired-entity employees in days, not quarters.

  • +Custom image creation per acquired entity
  • +Mass deployment across distributed workforces
  • +Domain migration and identity cutover support
  • +Asset reconciliation against target-co inventory

Scenario / 04

Equipment Refresh

Device lifecycle at scale.

Quarterly refresh cohorts planned, kitted, and swapped without burning IT cycles. Old fleet returns to RTP for sanitization, resale, or certified destruction with full chain-of-custody.

  • +Cohort-based refresh planning by role and region
  • +Swap-in-place with prepaid return logistics
  • +ITAD: NIST 800-88 wipe, resale, or shred
  • +Sustainability and recovery-value reporting

Scenario / 05

Onboarding & Offboarding

Right laptop, right software, right day.

Hire in your HRIS, and a persona-matched, security-hardened device lands on the new employee's desk for Day 1. On termination, automated recovery kits are built to pull devices back at up to a 90% retrieval rate.

  • +Day-1 device delivery triggered by HRIS event
  • +Persona-driven software and access provisioning
  • +Automated offboarding kits with prepaid return
  • +Up to 90% remote-worker asset recovery target

Scenario / 06

Autopilot & Intune Automation

Zero-touch builds, hardened by default.

We engineer your Autopilot and Intune pipelines so devices arrive fully enrolled, persona-configured, and aligned to zero-trust baselines — no white-glove ticket required.

  • +Windows Autopilot enrollment and registration
  • +Intune persona profiles and app deployment
  • +CIS / NIST security hardening baselines
  • +Zero-trust conditional access alignment

Scenario / 07

RTP Startups & Scaleups

Series A to Series C, without an IT team.

You're hiring fast across the Triangle and remote — Durham, Raleigh, Chapel Hill, and beyond. We act as your outsourced IT logistics arm: founder-friendly month-to-month terms, local pickup and drop-off at our RTP facility, and a kitting runway that scales with every funding round.

  • +Local to RTP — same-day pickup, drop-off, and bench swaps
  • +Month-to-month with no enterprise minimums
  • +MDM and SSO setup (Google, Okta, Jamf, Intune) from Day 1
  • +Investor-ready asset inventory and SOC 2 evidence

Scenario / 08

Cobot Provisioning

Collaborative robots, imaged and safety-certified before they ship.

Teach pendants, vision controllers, and edge PCs for Universal Robots, FANUC CRX, ABB GoFa, and Doosan cobots — provisioned to the integrator's validated build before they ever touch the cell. We pin URCaps, Robotiq, OnRobot, and Cognex driver versions, lock firmware to the cobot's certified safety configuration, and ship with a documented commissioning packet so the safety assessor isn't chasing version drift on install day.

  • +Validated builds for UR, FANUC CRX, ABB GoFa, Doosan, and Techman cobots
  • +Pinned URCaps, Robotiq, OnRobot, and Cognex vision driver versions
  • +Firmware and safety-config locked to ISO 10218 / TS 15066 assessment
  • +Commissioning packet: checksums, network plan, and rollback image

/ Doctrine

Resilient security posture starts with endpoint hygiene.

Firewalls, EDR, and zero-trust frameworks are only as strong as the device underneath them. Our core values keep the foundation clean so the rest of your stack can do its job.

Tenet / 01

The endpoint is the perimeter.

Every breach starts where a human touches a keyboard. We treat each laptop, desktop, and HMI as the front line — not an afterthought.

Tenet / 02

Hygiene over heroics.

Patched firmware, hardened images, sanitized media, and recovered assets prevent more incidents than any SOC playbook ever will.

Tenet / 03

If you can't track it, you can't trust it.

Serialized chain-of-custody from the dock to the desk to the destruction certificate. No ghost devices. No silent risk.

/ Trust & Proof

Healthcare and manufacturing operators trust Node.RTP.

Reference clients, an operator quote, and the compliance posture our facility runs to.

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/ Operator Testimonial — Placeholder

“Pull-quote from a healthcare or manufacturing customer goes here — one or two sentences on the operational outcome Node.RTP delivered for their fleet.”
[ Name, Title — Company ]

/ Compliance Posture

  • HIPAA-Aligned
  • NIST 800-171
  • NIST 800-88
  • SOC 2 Type II (in progress)

/ Shipping SLA

Request by 2:00 PM ET. It ships today.

Cutoff 14:00 ET / Mon–Fri

RTP Metro

Same-day

Hand-delivered across the Research Triangle by our own fleet.

United States

Next-day

Overnight to any address in the US, coast to coast.

International

Country-dependent

Customs-aware routing; transit time scoped per destination.

/ Branded Kits

The unboxing is the first day. The return is the last impression.

We design, print, and ship co-branded onboarding and offboarding kits — so every employee touchpoint feels like your company, not a logistics vendor.

Kit / 01

Branded Onboarding Kit

Day-1 welcome, fully kitted

  • Custom-printed mailer with your brand and welcome insert
  • Persona-matched laptop, pre-enrolled in Intune / Autopilot
  • Power adapter, dongles, and headset spec'd to the role
  • Signed welcome card and swag (notebook, sticker, tee — optional)
  • Quick-start guide with IT contact and Day-1 checklist

Kit / 02

Offboarding Retrieval Kit

Frictionless return, 90%+ recovery

  • Pre-paid, pre-labeled return mailer dispatched on HRIS termination event
  • Tamper-evident seal and foam-lined protection for the device
  • Cable and accessory pouch with itemized return checklist
  • Automated reminder cadence — email, SMS, and manager escalation
  • Chain-of-custody scan on arrival, wipe certificate issued to your ITAM

/ Accessory Kitting

One box. Everything the remote worker needs to be productive.

We source, stock, and bundle peripherals against persona-driven SKUs — so a software engineer, a clinician, and a field tech each get the right kit without a single IT ticket. Inventory held in RTP, replenished on demand.

Displays & Docks

Monitors, USB-C docks, hubs, KVM switches

Input Peripherals

Keyboards, mice, trackpads, ergonomic kits

Audio & Video

Headsets, webcams, conference speakers

Power & Cabling

Adapters, surge protectors, region-specific cables

Mobile & Workspace

Laptop stands, carry sleeves, travel routers

Security

YubiKeys, privacy screens, cable locks

Enterprise laptop being scanned during provisioning at the Node.RTP facility

/ Facility — Research Triangle Park, NC

A facility built for the hardware your business runs on.

Healthcare and manufacturing don't have time for missing assets, slow imaging queues, or compliance gaps. Our RTP operations center is engineered to remove all three.

  • +17,000 sq ft of secured, access-logged floor space
  • +HIPAA-aligned and NIST 800-171 compliant handling, storage, and disposal
  • +Serialized inventory with real-time asset tracking
  • +On-site NIST 800-88 sanitization and certified shred
  • +Climate-controlled staging for HMIs and clinical hardware

/ Integrations

Your HRIS is the remote control.

Our AI-driven middleware plugs directly into the major HRIS platforms. When you hire, transfer, or terminate inside your system of record, the physical workflow at our facility kicks off automatically — no tickets, no spreadsheets.

  • Real-time HRIS status sync, bidirectional
  • AI-routed shipping with carrier optimization
  • Audit-ready dashboards for every asset event
Workday
Rippling
BambooHR
SAP SuccessFactors
ADP
UKG
Greenhouse
Paylocity

/ Delivery Platforms

Built on the platforms your IT team already trusts.

Transparency by default. Every Surya engagement runs on enterprise-standard tooling — no black boxes, no proprietary agents.

ITSM & Workflow

ServiceNow

Tickets, asset records, and approvals flow end-to-end inside your ServiceNow instance — every device event auditable in your system of record.

MDM & Policy

Microsoft 365 Intune

Persona-driven configuration, app deployment, and CIS/NIST hardening baselines pushed at enrollment and enforced for the life of the device.

Zero-Touch Provisioning

Windows Autopilot

Devices register to your tenant before they leave RTP. The end user opens the box, signs in, and lands on a fully managed, policy-aligned desktop.

Imaging & Application Delivery

SmartDeploy

Layered gold images and on-demand application packages keep clinical, engineering, and field personas consistent — without hand-built reference machines.

Third-Party Patching

PatchMyPC

Continuous third-party application updates published into Intune and ConfigMgr, closing the patch gap that ships most ransomware.

Compliance & Posture

HIPAA AlignedNIST 800-171NIST 800-88 SanitizationRTP, NC Local

/ Onsite Visit

Come to RTP. Tour the floor. Design your deployment.

Every onsite visit pairs a hands-on facilities tour with a working session in our customer briefing center — built so your team leaves with a concrete plan, not a sales deck.

Track / 01

Facilities Tour

Walk the 17,000 sq ft RTP floor — provisioning bays, secure storage, kitting lines, and the HIPAA-aligned, NIST 800-171 zone. See the chain of custody in motion.

  • Provisioning and imaging bays
  • Climate-controlled secure storage
  • Onboarding and offboarding kit lines
  • ITAD and NIST 800-88 sanitization zone

Track / 02

Design Your Deployment

A working session in our customer briefing center. We map your user mix, surface the provisioning challenges that actually slow you down, and translate your automation goals into a concrete Surya runbook.

  • User personas and role-based image strategy
  • Specific provisioning and logistics challenges
  • HRIS, Intune, Autopilot, and ServiceNow automation goals
  • A draft runbook you take home the same day

/ Contact

Tour the facility. Get a quote.

Tell us about your fleet — number of devices, vertical, and HRIS — and our RTP team will be in touch within one business day.

Facility

Node.RTP by Surya Technologies
100 Park Offices Drive, Suite 100
Research Triangle Park, NC 27709

Verticals

Healthcare · Manufacturing